Contact us

Customer service:

If you are a veterinarian or veterinary practice, customer service can help place an order, check on an order status, provide pricing or process a return, along with any general inquiries.

We encourage animal owners to reach out to their treating veterinarian. Our customer service team can assist in providing information about our products.

By Phone:
(800) 458-0163
Hours: 8:30am - 6:00pm EST Monday - Thursday
8:30am - 5:00pm EST Friday

By mail:
American Regent Animal Health
Attention: Customer Service
5 Ramsey Road
Shirley, NY 11967

By email:

By fax:
(866) 597-1991

Contact a sales representative:

If you are a veterinarian or veterinary practice interested in our products, you may complete the form below and a sales representative will contact you shortly. All fields are required.

First Name*

Last Name*





Products I am interested in:
Adequan® IA (polysulfated glycosaminoglycan)
Adequan® i.m. (polysulfated glycosaminoglycan) Single Dose
Adequan® i.m. (polysulfated glycosaminoglycan) Multi Dose
BetaVet® (betamethasone sodium phosphate & betamethasone acetate injectable suspension)

Please check the box to confirm you accept our Privacy Policy and agree to your personal contact information being used to contact you and added to our database. If at any time you wish your personal information to be removed from the American Regent Animal Health database, please submit a message request to

Your information will be used by American Regent Animal Health to send you news and information about equine osteoarthritis and degenerative joint disease, Adequan® i.m., BetaVet® and other American Regent Animal Health products. We may use your information to help target future content, so we are only sending you relevant information. We will never sell your information to unaffiliated third parties. Once you start receiving news and information, you may opt out from future communications at any time.


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